The SRE (Site Reliability Engineering) Foundation course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introduces a range of practices for improving service reliability through a mixture of automation, working methods and organizational re-alignment. While fit for all who are interested to site reliability, course is tailored for those focused on large-scale service availability.

Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLO’s).

Course / Student Material

• The emergence of SRE at Google
• The inter-relationship of SRE with DevOps and other popular frameworks
• The underlying principles behind SRE
• Service Level Objectives (SLO’s) and their user focus
• Service Level Indicators (SLI’s) and the modern monitoring landscape
• Error budgets and the associated error budget policies
• Toil and its effect on an organization’s productivity
• Some practical steps that can help to eliminate toil
• Observability as something to indicate the health of a service
• SRE tools, automation techniques and the importance of security
• Anti-fragility, our approach to failure and failure testing
• The organizational impact that introducing SRE brings

Target Audience

• Anyone starting or leading a move towards increased reliability
• Anyone interested in modern IT leadership and organizational change approaches
• Change Agents
• DevOps Practitioners
• IT Managers
• IT Team Leaders
• Scrum Masters
• Software Engineers
• Site Reliability Engineers
• System Integrators
• Tool Providers

Course Feature