is IT Service Management (ITSM) still relevant in today’s Modern Enterprise IT?
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Entries by naradacode
Have you ever wondered how to utilize DevOps and Site Reliability Engineering (SRE) to create an agile and resilient system? Join us on the upcoming DevOps Indonesia Meetup with Shopee
NGINX Super Users are people around the world who are passionate about creating solutions using NGINX in the heart of their web and application development projects, and often showcase their knowledge and expertise by helping the community and sharing first-hand experiences.
Adopsi Agile DevSecOps di Enterprise juga seringkali menemui tantangan akibat regulasi dan standard yang berlaku. Bagaimanakah Enterprise yang bergerak di environment yang highly regulated dapat menerapkan Agile DevSecOps?
IT infrastructure is the backbone of every digital organization, including banking. Making changes to critical components of the infrastructure presents its challenges where we are required to ensure services continue as long as the changes are made
Service Asset and Configuration Management (SACM) is an ITIL Service Transition process, is often one of the first ITIL processes implemented in any organization. SACM helps leadership understand what they own in terms of assets and how a change in configuration affects other assets, which helps an organization deliver effective service management and tangibly improves its bottom line.
Organizations are adopting DevOps to achieve faster delivery of software and infrastructure changes while still maintaining high quality and high reliability of the service.
In just a few years, DevOps has grown to a necessity for anyone in charge of making IT decisions, and feature scoring can helps on this.
In today’s service landscape, the success of your service delivery relies heavily on your customers’ happiness. But how do you get satisfied customers, when most IT frameworks still focus on tools and processes?
Find the answer on this ITIL Indonesia April 2021 meetup!
In the past, critical and repetitive tasks such as provisioning environments, maintaining technology, and deploying applications were normally done by hand. But this is fast changing with the advent of true automation in DevOps.
This is where Configuration Management Tools come in…
IT service catalogs is a practice in IT Service Management (ITSM) and demonstrates a level of professionalism that can set providers apart from others.
Based on the importance of this practice, in this meetup, we will have discussion on the “Introduction to IT Service Catalogue” with the expert.
Join our meetup on February 24, 2021