ITIL Meetup :
Service Asset and Configuration Management (SACM) is an ITIL Service Transition process, is often one of the first ITIL processes implemented in any organization. SACM helps leadership understand what they own in terms of assets and how a change in configuration affects other assets, which helps an organization deliver effective service management and tangibly improves its bottom line.
The purpose of SACM is to Identify, control, record, report, audit and verify service assets and configuration items, including versions, baselines, constituent components, their attributes, and relationships. In this meetup, we will discuss how is “Practical SACM” and the key terms of this process.
We are honored to have below speaker to be part of our meetup:
Micky Purnomosidi – Senior ServiceNow Consultant at Enable PS
Online session: Via Zoom Meeting
Talk Delivery: in Bahasa Indonesia
7:00 PM – 7:05 PM — Preparation & Opening
7:06 PM – 7:10 PM — Introduction & Announcement
7:11 PM – 7:55 PM — Presentation by Bapak Micky Purnomosidi including QnA
7:56 PM – 8:00 PM — Photo Session, Feedback & Closing
For more info:
Telegram Group Chat: https://t.me/itil_id
This meetup is powered by NaradaCode. Visit our website for more info: https://naradacode.com
Thank you & see you at the meetup!