ITIL Indonesia Meetup : Intro to Service Catalogue
IT has significantly evolved over the years. Implementation of new standards and best practices is constant as the introduction of new technologies and IT services continues. Services, owners or providers of services, and service level agreements (SLAs) are changing, finding better ways to track and provide assistance.
To that end, IT service catalogs were introduced as part of best practices for IT Service Management (ITSM). The catalogs and their purpose has transformed, depending on needs and new use cases. For the end user or customer, a service catalog demonstrates a level of professionalism that can set providers apart.
Based on the importance of the IT Service Catalogues, in this meetup, we will focus on the “Introduction to IT Service Catalogue”
We are honored to have the expert as our speaker:
Harsa Ganapati – Business Information Security Officer (BISO)
Online session Via Zoom Meeting, and delivery in Bahasa Indonesia
7:00 PM – 7:05 PM — Preparation & Opening
7:06 PM – 7:10 PM — Introduction & Announcement
7:11 PM – 7:55 PM — Presentation by Bapak Harsa Ganapati (including QnA)
7:56 PM – 8:00 PM — Photo Session, Feedback & Closing
For more info:
Telegram Group Chat: https://t.me/itil_id
This meetup is powered by NaradaCode