ITIL® Indonesia Meetup, September 23, 2020 – Project Management Pratices

ITIL® 4 requires project management in two specific areas. First, the introduction and improvement of ITIL®-based best practices is often a project in itself. It entails changing not only the people, technology, processes and partnerships, but also the culture and interfaces between stakeholders. Most ITIL®-based best practice improvements require a degree of project management. Anything less and the adoption is at risk.

Organisational change management is at the very heart of any improvements. Since the whole point is to ensure high-quality delivery of IT services at the optimum cost, change has to be managed very carefully to avoid risk to a stable and functioning environment. You also need project management (and a chunk of Lean thinking) to contain unproductive expenditures. At the same time, we must remain highly responsive to the changing business needs of the customer. This is where project management really shines in both its Agile and Waterfall variants.

We are honoured to have Yudistira – Axelos Approved Trainer as the guest speaker.

Online session: Via Zoom Meeting
Delivery: in Bahasa Indonesia

7:00 PM – 7:10 PM — Preparation & Opening
7:11 PM – 7:15 PM — Introduction & Announcement
7:16 PM – 7:55 PM — Talk Presentation (Yudistira) include QnA
7:56 PM – 8:00 PM — Feedback & Closing

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